The Neuro System has one of the world’s most reliable implants with an impressive Cumulative Survival Percentage (CSP) of 99,63% of five years.¹

1. Oticon Medical Reliability report 2020.

Most people will undergo MRI exams during their lifetime: The Neuro System implant remains secure, stable, convenient and safe² thanks to the unique screw fixation system and the rigid implant casing.³

2. Todt et al. Cochlear implants and 1.5 T MRI scans: The effect of diametrically bipolar magnets and screw fixation on pain. Journal of Otolaryngology - Head and Neck Surgery (2018) 47:11.
3.Oticon Medical CI unique points – April 2018.

Restoration of sound is why patients get a cochlear implant: a recent survey shows that users prefer unique Neuro technologies for voice quality, difficult speech, listening on the phone, TV and music – situations where people spend most of their time.⁴

4. Caruso et al. Neuro users say it: the everyday sounds better with speech Omni – Oticon Medical, 2018.

The Neuro System sound processor is designed to provide all day comfort to patients of all ages: Discreet and elegant, it is the smallest behind-the-ear sound processor ever made.⁵

5. Philip J Clamp, Terri Rotchell, Jennefer Maddocks & Philip J Robinson (2013) What factors influence patient and parent choice of cochlear implant model for children?, Cochlear Implants International, 14:3, 130-134

Robustness and ease of use. The Neuro System sound processor has wireless connectivity, the highest level of dust and water protection (IP68) and an ultra-thin antenna cable reinforced by Aramid fibres (a next generation “Kevlar ™”).

As a member of one of the world’s largest hearing healthcare companies, Oticon Medical is committed to ongoing innovation in hearing implant technology and support now and in the future. 

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If you or a patient notices a failure or a decrease of performance with his/her sound processor, please contact  directly your local Oticon Medical Customer Service for repair or replacement. In case of repair, Oticon Medical will lend a sound processor during the time needed for the repair. The latest maps will be needed. If the patient has his/her map saved on a USB stick, it can be e-mailed to Oticon Medical so the loaner or replacement sound processor will come already fitted with the most recent programs. If he/she doesn't have the map, Oticon Medical will contact the audiologist for the latest one. Once the loaner or replacement sound processor is received, the patient can send his/her faulty one to your local Oticon Medical. This way patients are never without a sound processor and can always enjoy the world of sounds.

Access to batteries is paramount to patients. Your local Oticon Medical representative always has a large stock of batteries on hand. We can also work with you to create a supply through our retail network Audika. For more details on how to order all our accessories, please contact  your local Oticon Medical representative.

Oticon Medical clinical support can assist you via an online platform with counselling and fitting appointments. Please contact  your local Oticon Medical support for more details.

We have developed guidelines for patients on how to disinfect their sound processor/ accessories with recommended products. The following guidelines can be printed or shared with your patient.

See cleaning guidelines 

Oticon Medical offers a holiday loaner service offer enabling patients to take a full spare set of kit with them. Please contact Oticon Medical for details on how this can be accomplished remotely.*

 

* This offer differs by country. Please contact our local Oticon Medical support to find out if holiday loaners are available in your region.

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